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Homeβ€Ί Massachusettsβ€Ί Norfolk Countyβ€Ί Lifeline Phone Program
UTILITY ASSISTANCE β€” MA

πŸ“± Lifeline Phone Program in Norfolk County, Massachusetts β€” 2026 Guide

Complete eligibility guide for Norfolk County residents β€” income limits, how to apply, local offices & required documents

Free phone + dataMax Benefit
$3,482/moIncome Limit (fam/4)
135% FPL or program enrolledFPL Threshold
1-800-234-9473Helpline
00000ZIP Code
MAState
πŸ“Š 2026 Income Limits β€” Lifeline Phone Program in Norfolk County, Massachusetts
Household SizeMonthly LimitAnnual LimitFPL %
1 person$1,695/mo$20,345/yr135% FPL or program enrolled
2 people$2,291/mo$27,495/yr135% FPL or program enrolled
3 people$2,887/mo$34,645/yr135% FPL or program enrolled
4 people ← fam/4$3,482/mo$41,795/yr135% FPL or program enrolled
5 people$4,078/mo$48,945/yr135% FPL or program enrolled
6 people$4,674/mo$56,095/yr135% FPL or program enrolled
7 people$5,270/mo$63,245/yr135% FPL or program enrolled
8 people$5,866/mo$70,395/yr135% FPL or program enrolled

Source: HHS Federal Poverty Guidelines 2026. Effective January 2026 for Massachusetts.

πŸ“ How to Apply β€” Norfolk County, Massachusetts
1
Check Eligibility
Income at or below 135% FPL or program enrolled. Family of 4 in Norfolk County: $3,482/month in 2026.
2
Gather Documents
Collect all documents listed below before starting your application.
3
Apply Online β€” Fastest
Visit www.lifelinesupport.org/do-i-qualify/ β€” available 24/7.
4
Apply by Phone β€” 1-800-234-9473
Call Mon–Fri business hours. Caseworker will guide you through application.
5
Apply In-Person β€” Norfolk County Office
Walk-ins accepted. Bring all required documents listed below.
πŸ“‹ Documents Required β€” Norfolk County, Massachusetts
  • Proof of income OR SNAP/Medicaid enrollment
  • Photo ID
  • Home address
  • Completed application form (available online or at Norfolk County office)
πŸ’‘ Missing a document? Call 1-800-234-9473 β€” alternative documentation often accepted for Norfolk County residents.
πŸ“… Payment Schedule β€” Massachusetts 2026
⚠️ 2026: Payment dates in Massachusetts vary by case number. Call 1-800-234-9473 or check the official Massachusetts portal for your exact date.
🏒 Offices in Norfolk County, Massachusetts
Norfolk County Benefits Office β€” Main
πŸ“ Norfolk County Government Center, Massachusetts 00000
πŸ“ž 1-800-234-9473 Β· ⏰ Mon–Fri 8AM–5PM
βœ“ Walk-ins🌐 OnlineπŸ“± Phone
211 Helpline β€” Norfolk County
πŸ“ž Dial 211 β€” Free, 24/7
All local programs in Norfolk County, Massachusetts
24/7 FreeAll Benefits
❓ FAQs β€” Lifeline Phone Program in Norfolk County, Massachusetts
Who qualifies for Lifeline Phone Program in Norfolk County, Massachusetts 2026?
Norfolk County residents with income at or below 135% FPL or program enrolled of the federal poverty level. Family of 4 limit: $3,482/month. Call 1-800-234-9473 to verify your eligibility.
How long does approval take in Norfolk County?
Most applications in Massachusetts processed within 30 days. Emergency cases in Norfolk County can be approved within 7 days. Call 1-800-234-9473 for expedited processing.
Can I apply online from Norfolk County, Massachusetts?
Yes. Apply 24/7 at www.lifelinesupport.org/do-i-qualify/, call 1-800-234-9473, or visit Norfolk County office in person.
What is the income limit for family of 4 in Norfolk County 2026?
Family of 4 in Norfolk County, Massachusetts: $3,482/month ($41,795/year) = 135% FPL or program enrolled of 2026 federal poverty level.
Are there Norfolk County-specific programs beyond the federal program?
Yes. Norfolk County and Massachusetts have supplemental local programs. Dial 211 from any phone in Norfolk County to find all locally available programs.
URL: usagovbenefits.com/massachusetts/norfolk-county/lifeline-phone/ Β· Verified: June 2026 Β· Sources: FCC, HHS.gov, Benefits.gov, Massachusetts Portal Β· Official Apply Link β†—
πŸš€ Apply for Lifeline Phone Program
Apply Online β€” Official Site β†— πŸ“ž Call 1-800-234-9473 πŸ“‹ Full Application Guide

Official government site. Free to apply.

πŸ”” Massachusetts Benefit Alerts 2026
Free alerts when Lifeline Phone Program income limits or payment dates change in Massachusetts.
πŸ“ Program Details
ProgramLifeline Phone Program
CountyNorfolk County
StateMassachusetts (MA)
ZIP00000
Max BenefitFree phone + data
Phone1-800-234-9473
UpdatedJune 2026