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Homeβ€ΊNorth Carolinaβ€ΊClevelandβ€ΊLifeline Phone Programβ€ΊShelby
UTILITY β€” NC

πŸ“± Lifeline Phone Program in Shelby, Cleveland, North Carolina β€” 2026

Eligibility, income limits, local offices and how to apply for Shelby residents

Free phone + dataMax Benefit
1-800-234-9473Helpline
NCState
135% FPL or program enrolledFPL Threshold
πŸ“Š 2026 Income Limits β€” Shelby, North Carolina
Household SizeMonthly LimitAnnual Limit
1 person$1,632/mo$19,578/yr
2 people$2,215/mo$26,572/yr
3 people$2,798/mo$33,566/yr
4 people ← typical$3,482/mo$41,782/yr
5 people$4,065/mo$48,778/yr
6 people$4,648/mo$55,774/yr
7 people$5,231/mo$62,770/yr
8 people$5,814/mo$69,766/yr

Source: HHS Federal Poverty Guidelines 2026. Effective January 2026.

πŸ“ How to Apply β€” Shelby, North Carolina
1
Check Eligibility
Income at or below 135% FPL or program enrolled. Family of 4 in Shelby: $3,482/month in 2026.
2
Apply Online β€” Fastest
Visit www.lifelinesupport.org/do-i-qualify/ β€” available 24/7.
3
Apply by Phone β€” 1-800-234-9473
Call Mon–Fri business hours for Shelby residents.
4
Apply In-Person β€” Cleveland Office
Visit offices near Shelby. Walk-ins accepted.
πŸ“‹ Documents Required β€” Shelby
  • Proof of income OR SNAP/Medicaid enrollment
  • Photo ID
  • Home address
❓ FAQs β€” Lifeline Phone Program in Shelby
Who qualifies for Lifeline Phone Program in Shelby, North Carolina?
Residents of Shelby, Cleveland, North Carolina with income at or below 135% FPL or program enrolled. Family of 4: $3,482/month. Call 1-800-234-9473.
How to apply for Lifeline Phone Program in Shelby?
Apply online at www.lifelinesupport.org/do-i-qualify/, call 1-800-234-9473, or visit Cleveland office.
Is there a Lifeline Phone Program office in Shelby?
The nearest office is in Cleveland. Visit office locator for exact address and hours.
πŸ”” North Carolina Alerts 2026
Free alerts when Lifeline Phone Program changes in North Carolina.